Privacy and Security Policy

Privacy is very important to us. If you have questions or concerns regarding this statement, please contact Customer Service by email at service@innerbalancehealthcenter.com.

Information Collection and Use
InnerBalance Health Center is the sole owner of the information collected on this site. Information is collected from visitors and customers at different points on our website. Below is an explanation of what is collected and what the information is used for.

Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. In addition, phone numbers are required by our shipping provider for shipping express orders. Your phone number is never shared with others or used for marketing purposes. You may contact us at any time to opt-out from these mailings.

Cookies
Our site uses cookies for the shopping cart. Using cookies allows us to associate a shopping cart with a user. For instance, if you added items to your shopping cart, you could return within an hour and still see those items in your cart. We do NOT store any personally identifiable information with cookies and we do not use cookie information for any other purpose than our shopping cart.

Log Files
We use IP addresses, browser and platform type, referring pages and date/time stamp to analyze trends, administer the site, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Links
This web site may at times contain links to other sites. Please be aware that InnerBalance Health Center is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as a name and/or email address. Every newsletter sent will have clear and easy instructions to unsubscribe from receiving future newsletters.

Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number and expiration date), that information is encrypted and is protected with the best 256-bit encryption software in the industry - Secure Socket Layer (SSL). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

If you have any questions about the security at our website, you can send an email to service@innerbalancehealthcenter.com.

Contacting InnerBalance Health Center
If you have any questions about this Privacy Statement, the practices of our Site or Service, or your dealings with us, you may contact:

Customer Service
InnerBalance Health Center
2362 E. Prospect Rd.
Suite B
Fort Collins, CO 80525
Phone: (877) 900-7848 (toll-free in U.S. 9AM-5PM MST)
Phone: (970) 225-2623 (In Northern Colorado)
service@innerbalancehealthcenter.com.